STEVEN P. BUMPUS Senior Consultant, Training & Development STEVEN P. BUMPUS has a 15-year background in hotel management with Intercontinental Hotels & Resorts and Omni Hotels, as well as club management with Club Corp. of America (CCA) and cruise line management with Crown Cruise Line N.A. of Palm Beach. Included are positions as Food & Beverage Director, Catering Director and Assistant Executive Director of Operations.      A unique blend of operational experience and sales/marketing development skills have been recognized with national awards received from CCA and Omni Hotels. This blending of management skills is the academic basis for Steve's teaching as a guest lecturer of Club Operations and Catering Management classes at Florida International University, School of Hospitality Management in South Florida. KEY PROJECTS      · Developed Sales Training Programs & Marketing Plans      · Publication of Service Training Manual for Upscale Dining Restaurants - I.H.C.      · Publication of Service Training Manual for Catering/Banquets - Omni Hotels      · Creation of Sales Revenue Retention Program      · Introduction of Branding Concept for Special Event Planning      · Publication of Consumer Oriented Special Events Planning Guide EDUCATION Graduate of Cornell University, School of Hotel Administration and Florida International University, School of Hospitality Management. He holds a Master of Science in Hospitality Management.